Frequently Asked Questions
No but we can give you the necessary information to submit it yourself. Contact your insurance carrier for details on their submission process.
If you have a credit card for FSA use, you may use it to pay for PT and MT services. Your FSA policy will determine if you need to submit anything else or if you need a referral from a healthcare practitioner.
Cash, local checks, Mastercard, VISA, American Express, Discover, Apple Pay, Google Pay.
It all depends on what issue(s) you have. Call us to talk over what you need. We offer a team approach because each of our therapists have special skill sets, so you might see two or three of us to help with your specific problems.
No, we are a Clinical Massage establishment. You would need to call a Spa Massage establishment.
That depends on the type of problem(s) we are treating. Many times our clients feel better after 2-3 sessions. More complex or chronic issues would need more time.
We help facilitate what your body needs to get better, but your body does the healing. In addition to treatment here, we may give you self-care activities for you to do at home to speed your recovery.
When we know your medical history more fully, we can better customize treatment to your needs. You may not be aware of contraindications or precautions associated with your medical history. We also know how various conditions interact with manual therapy treatments. We are able to bring a more holistic approach when we have this information.
What People Are Saying
Malia is an excellent therapist with experience in many areas of health & healing. She’s a good listener & will always bring her A game to find the best solution! I happily & heartily recommend her!
Joy S.
Malia has changed my life. She is the best and knows what she is doing. Doctors were not able to help me but Malia was. I am very active and at times stress my muscles. Malia has magical hands that know just what to do. I love her. You will too.
Susan C.
Malia was amazing. Kind, knowledgeable…I think this will be a game changer for me. Highly recommend.
Debra P.
First visit with Malia and it won’t be my last. She is so knowledgeable and kind. She explains everything and is always checking to make sure of how you feel insuring she doesn’t hurt you. After one treatment I feel so positive that if I do what she tells me to do and guides me along with continue treatments I will feel so much better and will be relieved of so much pain. I feel so blessed to have found this facility. Can’t wait for my deep tissue massage with Katia in a couple weeks to hold me over till my next PT. I highly recommend!
Tina H.
Milia is very professional, helpful, friendly and chose Tonya as my massage therapist. Thank you both for the work you’ve done to improve the quality of my life.
Wendy T.
This was my second visit with Malia and she zeroed in on my shoulder muscle weaknesses that PT can’t address thoroughly due to appt time restraints. I left with more movement. This is a continuing process that I am optimistic about due to Malia and her knowledge of muscles and their limitations after shoulder surgery replacement
Lisa S.
Katia did an amazing job. I had a specific muscle tightness and Katia listened to what I described and created a massage to get to the epicenter of the soreness. Beautiful, quiet room. Will be back.
Laura H.
Absolutely!!!!!!!! Katia was amazing. For two days I have not had back pain. Cannot wait to come back!!
Sherry M.
I have had massage over the years. This was the best massage I’ve ever had. I’ve already started telling folks about this place.
Zureka D.
Malia is an amazing Physical Therapist and Massage Therapist. She was able to assist me with unbearable pain at the last minute.
Wendy M.
My lower back ached so bad prior to the appointment that I couldn’t sleep. After treatment, I was able to sleep peacefully for which I am so grateful.
Paulette A.
Katia is amazing and never disappoints! The atmosphere is also very relaxing and always clean.
Karena E.
This location and therapist with her knowledge is head and shoulders above any therapist I have ever had. I would recommend her to anyone in need of extra care and therapeutic needs.
Ginger B.
Very professional and knowledgeable in their professional. Skip the meds for pain relief and go see these ladies!
Terra B.
Very professional office … great communication and friendly!
Berta S.
Provided great service for my mother.
Rose J.
I highly recommend this group. Truly my health has changed for the better. Truly professionals and truly Thankful for Malia and team.
Sheila L.
GO here for help! You won’t be disappointed and will get better
Dianne P.
Highly recommend!
Franchesica M.
I am a complicated body. I’ve seen lots of various professionals for help with managing the lovely patterns of un-patterns that I have. Malia offered a fresh perspective while helping me understand issues + what I can do at home to manage chronic aches. Assessment was thorough and comprehensive. I am excited about working with Malia.
Ruth E.
Malia Grimes is the best physical and massage therapist that helped me mostly. She is super knowledgeable and skilled.
Ning L.
A wonderful and beneficial experience… loved the collaboration between massage therapist.. for the benefit of client.
Anonymous
This was my first time with Hands-On and the experience was great. The pain in the heel of my foot made walking on it very difficult. While not totally resolved, and not expected to be so quickly, Kieyan made a start in resolving the issue.
Jean L.
This place is the best!
Deena P.
If you have chronic pain a massage will make it better, if the doctors cannot solve your problem.
Anonymous
It’s professional, clean, peaceful and serene. Malia is great too even though this time I saw Jules!
Anonymous
This is the best place to get a massage, especially if you have issues with pain. Everyone her is very knowledgeable and don’t mind explaining things
Stephanie C.
Highly recommend!
Tammy F.
I am grateful to have a therapist like Jules working to relieve aches and pains but also improve circulation as I prepare for knee replacement surgery.
Laura H.
For the first time in what has been a long discouraging recovery, after my first appointment I am hopeful that my leg will improve!
Kelley K.
The staff is confident, approachable, and knowledgeable.
Jonathan B.
See Malia if your body is not feeling the best Malia takes the time to address your body needs thoroughly with the utmost care and attention. Malia knows the body mechanics and has studied the muscular system. Malia can help you with your issues. She has helped me with mine!
Patricia G.
Convenient, Professional, Reasonably priced services.
Wendell M.
Experienced and knowledgeable. Love the warm bamboo sticks!
Anonymous
Katia is very professional and knowledgeable. I have been a regular client of several massage therapists for over twenty-five years and have had sessions with others when traveling or trying someone new. She is among the best!
Anonymous
Great work, very attentive
Beverly S.
This was my second session at Hands on Health Massage and both sessions were wonderful. They are very professional and I highly recommend them for massage therapy.
Suzanne R.
Malia, the owner, was very responsive to my initial call. She also followed up after my visit to answer questions about additional services. Her caring manner was evident.
Anonymous